The Bureau team provide back office support to GP practices in Gateshead. Our team work remotely from our head office to help with the ever-growing need for GP surgery space.  

 

We currently provide two core services:

 

Document management

This service provides bespoke clinical coding and triage of all clinical correspondence received by the practice. Our specialist coding team process all inbound patient documents that are sent into GP practices. We then forward these on to the appropriate clinician/team as appropriate for information or to action.

 

Call & Recall

This service provides support to manage chronic disease review invitations Our team manually check and validate lists of patients due their review, prepare and post the individualised invitations and then code the letters into the GP practice system.