Who we are
Community Based Care Health Federation Ltd was formally established in 2006 and has continued to grow and develop. We are a Federation of 26 General Practices in the Borough of Gateshead, covering over 211,000 patients.
As we come together to provide care to the entire Gateshead population, we hope to preserve the best aspects of traditional general practice while contributing to the transformation of the NHS.
As a team based in Team Valley, we provide primary care services to Gateshead and the wider North East region. As a not-for-profit provider, we reinvest any surplus into improving services for our patients in Gateshead and working with our GPs and Primary Care Networks to deliver high quality care.
Among the divisions within our organisation are urgent and unscheduled primary care, clinical and non-clinical locum cover, medicines optimisation and pharmacy services, practice management, and at-scale general practice.
Providing clinical and non-clinical services of the highest quality, we are a respected and proud company that puts patients first, while valuing and supporting our staff to grow and develop. Our company values have been developed by our staff and are the foundation for our work and how we work together.
What is a Federation?
As a GP Federation, we provide high quality, patient-centered healthcare services to Gateshead residents. Services can be developed specifically to meet local needs. We submit bids to deliver services that are already part of primary care services or may be offered in the future. To improve healthcare quality and safety for all of our patients, GP Federations improve service integration between practices and providers.
As a company, our values define our identity, how important decisions are made, and what drives the company to succeed. They match our culture, motivate employees to do their highest quality work and encourage strong customer relationships on a day-to-day basis
We are a proud, connected community of people and ideas that work collectively to achieve the vision of CBC.
We welcome change and know that with it comes growth. We are agile, flexible and responsive, and prioritise learning at every opportunity.
We are a respectful, supportive and open team that prioritises collaboration, togetherness and a positive team spirit.
We work with purpose to deliver outcomes that meet the needs of our patients, our partners and our business.